How we helped
Castalia was engaged by the World Bank to develop its standard Utility Management Contract. This contract contains world class standard provisions on payment arrangements, monitoring and dispute resolution, yet is highly versatile through use of schedules that allow the scope of work and performance incentives to be tailored to the client’s needs. It comes with a suite of pre-qualification and bid documents tailored to comply with World Bank procurement rules. The best-practices embodied in the documents were derived from a critical review of what had and had not worked in utility management contracts in Albania, Armenia, Gaza, Ghana, Guyana, Lesotho, Malawi, Tanzania, and Trinidad and Tobago.