World Bank publishes Water Utility Turnaround Framework
December 28, 2018 | Water
The World Bank has published the Water Utility Turnaround Framework. This framework is designed to turn around water utilities, ensuring water provision that is transparent, financially sustainable and responsive to citizens.
A Castalia team, managed by Scarlett Piantini, worked with Gerard Soppe and others at the World Bank to research and write the Turnaround Framework.
Over 660 million people lack access to drinking water and despite countless interventions many water utilities continue to perform poorly because they struggle to improve service sustainably. What makes the framework so impactful is that it integrates practical steps to increase a utility’s operational and managerial efficiency with measures to reverse the dysfunctional political equilibria in which it operates.
The Water Utility Framework is a three-pronged approach which (1) strengthens the operational efficiency, (2) improves the governing environment, and (3) improves the access to funding for water supply and sanitation services. Once the framework tools are widely used (in collaboration with IBNET – International Benchmark for Water Sanitation Utilities) the World Bank will be able to track the performance and maturity levels of utilities over time.
Castalia is happy to have been part of the team that developed the framework knowing the positive impact it will have on people around the world.
The Castalia Team who contributed to the Turnaround Framework
Scarlett Piantini led the production of the Water Utility Turnaround Framework and specializes in building institutional capacity to improve service provision and turn around utilities in the water sector.