PROJECTS
Telstra Office of the Future Strategy, Australia
The problem
Accelerating telecommunication convergence was changing workforce behavior in Australia in unexpected ways. Changing attitudes and an ageing population had begun to redefine work-life balance. Telstra—Australia’s largest telecommunications company—needed to be able to respond, ensuring that its products and services met emerging needs.
How we helped
Castalia helped Telstra prepare a series of public discussion papers to consider how socio-economic trends would affect the workplace of the future. We examined Australia’s demographic dynamics and defined generational characteristics that would determine future workforce requirements. We identified emerging trends from advances in and adoption of ICT. We looked at recent experiences of small Australian businesses to understand how entrepreneurs capitalized on the opportunities provided by advances in ICT, and we highlighted new developments and opportunities over the horizon.
Impact
The discussion papers helped Telstra refine its product offering and market strategy, maintaining its position as Australia’s leading telecommunications company.
How can we help you?
How can we help you?
WASHINGTON, DC
+1 (202) 466-6790
1747 Pennsylvania Avenue NW, Suite 1200
United States of America
SYDNEY
+61 (2) 9231 6862
Suite 19.01, Level 19, 227 Elizabeth Street
Australia
AUCKLAND
+64 (4) 913 2800
Sinclair House, 3 Glenside Crescent
New Zealand
WELLINGTON
+64 (4) 913 2800
Level 2, 88 The Terrace
New Zealand
PARIS
+33 (0)1 85 64 10 22
3B Rue Taylor
France
BOGOTÁ
+57 (1) 508 5794
Calle 81 #11-08, Piso 5, Oficina 5-121
Colombia
Thinking for a better world.
WASHINGTON, DC
+1 (202) 466-6790
1747 Pennsylvania Avenue NW, Suite 1200
United States of America
SYDNEY
+61 (2) 9231 6862
Suite 19.01, Level 19, 227 Elizabeth Street
Australia
AUCKLAND
+64 (4) 913 2800
74D France Street, Newton South
New Zealand
WELLINGTON
+64 (4) 913 2800
Level 2, 88 The Terrace
New Zealand
PARIS
+33 (1) 73 44 26 97
6 Rue Duret
France
BOGOTÁ
+57 (1) 508 5794
Calle 81 #11-08, Piso 5, Oficina 5-127
Colombia